When do we ship?
If you have received a payment confirmation by 11:00am (GMT+8:00) on a working day, the parcel will be processed for delivery on the same day. Payment confirmed after 11:00am will be processed for delivery the following working day.
What happens after that?
We have done our best to check everything properly, package them nicely (bubbles and all) and put them in the mail. We will now e-mail you the tracking number for your parcel with details on how to track it. Do keep in mind that since we are not in control of the parcel after it has passed from our hands into the able hands of the postal authority, we do not take responsibility on any damage or loss arising from the delivery process.
Shipping Costs
| Purchase: | Cost: | Delivery Time: |
| Up to 5 items | RM4 (flat rate) | 3 to 5 working days |
| 6 items or more | RM8 (flat rate) | 3 to 5 working days |
EAST MALAYSIA
| Purchase: | Cost: | Delivery Time: |
| Up to 5 items | RM6 (flat rate) | 8 working days |
| 6 items or more | RM10 (flat rate) | 8 working days |
The rates above are for normal parcel delivery.
If you prefer Domestic PosLaju, please contact us for the rates applicable. If you live within close proximity to a Post Office, your shipment should arrive within 3 working days via PosLaju. Domestic PosLaju rates start from RM10.
INTERNATIONAL
All Regions except S.E.A.:
Registered Air Mail (7 - 21 working days): US$5*
Registered Mail (3 - 7 working days): US$2*
EMS (2 to 3 working days): US$10*
*Cost will vary depending exact location of delivery, size of parcel and weight, the above is to give you a rough idea of the cost involved and are minimum estimates.
Please note that shipping costs includes wrapping, packaging and postage.
If you haven't yet done so, please read our Terms and Conditions.
